Employment Opportunities

Violence Prevention Educator

Department: Family Violence Center
Location: 15555 Kuykendahl Rd., Houston, TX 77090
FLSA Status: Hourly/Non-exempt, 40 hrs/wk
Salary: $17.50/hr.
Posted: 5/23/2018
Closing: 6/30/2018

Position Summary:

The Violence Prevention Educator (VPE) is responsible for developing and presenting youth violence awareness and education programs in the community.  The VPE is also responsible for providing support to FVC client services through a client-centric model with a specific focus on safety planning.  Position will be responsible for professionally interfacing with NAM staff, volunteers, clients, community partners, as well as the FVC team.

Essential Duties and Responsibilities:

  • Developing and presenting youth violence awareness and education to middle and high school students in a five school district area, including Aldine, Klein, Cy-Fair, Spring and Tomball ISD’s
  • Collaborating with and serving on a number of the five ISDs’ school health advisory councils (SHAC’s)
  • Maintaining all youth program materials, data collection, record keeping and communications
  • Development and distribution of an annual Youth Education Newsletter for teachers, counselors and other school staff
  • Coordination of dating violence awareness campaign for reaching youth in the community, including NAM congregations, area schools and local youth organizations.
  • Provide prevention education to select non-youth community groups, as requested
  • Provide back-up support to the FVC Hotline to provide telephone crisis counseling, crisis intervention, client assessment, and community referrals, as appropriate
  • Periodic coverage of the FVC after-hours, on-call cell phone to provide telephone crisis counseling, crisis intervention, client assessment, and community referrals, as appropriate
  • Staffing client concerns with Key Staff (DV Services Coordinator, SA Services Coordinator, Staff Therapist or FVC Director) including definition of problems, eligibility for services, and identifying appropriate referrals
  • Ensuring and protecting client confidentiality
  • Produce statistical and narrative reports, as required by NAM, FVC or funders
  • Operating within budgetary guidelines and in compliance with grant funding
  • Develop working relationships internally and with external agencies
  • Facilitating data entry in NAM’s database(s) and checking accuracy
  • Assisting in the training of new staff, volunteers, and student interns
  • Attending NAM and FVC staff meetings, staff events, community events, and fundraising activities as scheduled
  • Flexible work hours as needed to promote FVC’s mission
  • Other duties as assigned

Education and Experience Requirements:

  • Bachelor’s degree from a four-year college or university and a minimum of three years’ experience working in a social service agency or equivalent combination of education and experience.
  • Prior experience working with victims/survivors of domestic violence is preferred.

Computer Skills:     

  • Database Software – familiar
  • Internet Software – familiar
  • Spreadsheet Software (Excel) – required
  • Word Processing Software (Word) – required
  • “Microsoft Office” – required

Special Requirements:

  • Must have dependable transportation, valid Texas Driver’s License and Insurance, clean driving record.
  • The VPE must have demonstrated public speaking skills and experience interacting with youth.

To Apply:

For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “Violence Prevention Educator” in the subject line.

Only résumés forwarded to resumes@namonline.org will be considered.

No walk-ins or phone calls please.

*All applicants must be able to pass a background check.


Staff Therapist

Department: Family Violence Center
Location: 15555 Kuykendahl Rd., Houston, TX 77090
FLSA Status: Salaried/Exempt, 40 hrs/wk
Salary: $52,000 annually
Posted: 5/23/2018
Closing: 6/30/2018

Position Summary:

The Staff Therapist is responsible for providing therapeutic services to adult survivors of domestic violence and sexual assault.  The position will also supervise contract therapists who provide therapeutic services to children, adolescents, and Spanish-speaking clients.  The Staff Therapist serves as the site supervisor for non-medical internships.  Position will be responsible for professionally interfacing with NAM staff, volunteers, clients, interns, community partners, as well as the FVC team.

Essential Duties and Responsibilities:

  • Working with adults/adolescents/child victims of family violence and sexual assault in individual, family, or group therapy
  • Supervision of contract therapists and therapist interns
  • Participate in case staffing/assessments meetings necessary to determine a client’s eligibility for therapy services
  • Availability to serve as the crisis intervention specialist, as needed, throughout NAM
  • Oversee the storage, maintenance, ordering, and inventory of all therapeutic supplies
  • Serve as site supervisor for social work, human service, and counseling student interns assigned to NAM
  • Develop working relationships with local institutions of higher learning to develop NAM’s internship program
  • Maintain regular communication with FVC Director regarding programming needs
  • Provide back-up support to the FVC Hotline to provide telephone crisis counseling, crisis intervention, client assessment, and community referrals, as appropriate
  • Periodic coverage of the FVC after-hours, on-call cell phone to provide telephone crisis counseling, crisis intervention, client assessment, and community referrals, as appropriate
  • Lead monthly review of assigned client files with case managers and volunteers, and interns; including review of file contents, service eligibility, client safety, client goals and referrals
  • Staffing client concerns with Key Staff (DV Services Coordinator, SA Services Coordinator, or FVC Director) including definition of problems, eligibility for services, and identifying appropriate referrals
  • Ensuring and protecting client confidentiality
  • Produce statistical and narrative reports, as required by NAM, FVC or funders
  • Operating within budgetary guidelines and in compliance with grant funding
  • Develop working relationships internally and with external agencies
  • Facilitating data entry in NAM’s database(s) and checking accuracy
  • Assisting in the training of new staff, volunteers, and student interns
  • Attending NAM and FVC staff meetings, staff events, community events, and fundraising activities as scheduled
  • Flexible work hours as needed to promote FVC’s mission
  • Other duties as assigned

Supervisory Responsibilities:

The FVC Staff Therapist is responsible for the direct supervision of contract therapists and intern therapists.  This responsibility includes, but it not limited, to FVC orientation, review of FVC standards and documentation, monthly file processing, and review therapeutic interventions.  Staff Therapist is also responsible for processing of contract therapy invoices and monitoring of related grant budgets.

Education and Experience Requirements:

  • LCSW licensing is requirement, plus four to ten years related experience and/or training. Current State of Texas licensure is a requirement.
  • Prior experience working with victims/survivors of domestic violence and/or sexual assault is required.

Computer Skills:     

  • Database Software – familiar
  • Internet Software – familiar
  • Spreadsheet Software (Excel) – required
  • Word Processing Software (Word) – required
  • “Microsoft Office” – required

Special Requirements:

  • Must provide copies of current State of Texas Licensure in counseling field and maintain liability/malpractice insurance annually.
  • Must have dependable transportation.

To Apply:

For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “Staff Therapist” in the subject line.

Only résumés forwarded to resumes@namonline.org will be considered.

No walk-ins or phone calls please.

*All applicants must be able to pass a background check.


Rapid Rehousing Case Manager

Department: Assistance/Housing
Location: 15555 Kuykendahl Rd., Houston, TX 77090
FLSA Status: Hourly/Non-exempt, 40 hrs/wk
Salary: $18.00/hr.
Posted: 5/11/2018
Closing: 6/01/2018

Position Summary:

The Rapid Rehousing Case Manager provides program support and case management to clients in the Rapid Rehousing Program.  The Case Manager has the responsibility to act as an advocate with social service agencies and other outside entities on behalf of clients with a goal to restore, obtain and maintain public benefits and entitlements.  The Case Manager provides support services to clients in a manner consistent with established protocols.  The position is responsible for client outcomes, professionally interfacing with clients, landlords and community partners.

Essential Duties and Responsibilities:

Provide housing services to clients in need of supportive housing assistance, following the HUD guidelines

  • Interview clients for participation in CFTH Rapid Rehousing Program.
  • Determine eligibility and case-manage at any point in time.
  • Monitor participant’s compliance in accessing and obtaining referred services in a consistent and timely manner.
  • Meet all agency, program, contract and grant policies, reporting schedules and budgets.
  • Conduct intake interviews with potential clients.
  • Make decisions regarding client eligibility and suitability for program according to CFTH guidelines
  • Work with Coordinated Access
  • Refer participants to stable affordable housing using HUD’s Fair Market Rates.
  • Conduct apartment surveys according to HUD’s Habitability Standards Guideline.
  • Assess client needs and develop an individual service plan for short and long term goals including education/job training, higher income and greater self-determination.
  • Link participants to appropriate services including mainstream services.
  • Conduct case management at least once a month to all participants via home visits, office sessions, phone or email contacts and document job searches, income, budget, savings, and follow-up on referrals including mainstream benefits.
  • Maintain client files and all relative paperwork in a correct and orderly manner.
  • Submit all necessary reports in an accurate and timely manner.
  • Monitor participants’ compliance with policy, contract and obtaining goals in a consistent and timely manner.
  • Ensure and protect client confidentiality.
  • Facilitate data entry in NAM’s and Coalition for the Homeless’ databases and check accuracy.
  • Provide monthly reports for Associate Director in a timely and accurate manner.
  • Collect and report statistics for Annual Progress Report in a timely and accurate manner.
  • Research, collect, and prepare for monitoring visits.
  • Attend NAM staff meetings, staff events and fundraising activities as scheduled

Other duties may be assigned.

Supervisory Responsibilities: N/A

Education and Experience Requirements:

  • Bachelor’s degree from a four-year college or university and a minimum of three years’ experience working in a social service agency or equivalent combination of education and experience.
  • Prior experience working with homeless families, federal government funding, or public housing authority preferred.

Language Skills:  

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.  Ability to write routine correspondence, reports, business correspondence and procedure manuals.  Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills:  

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumferences, and volume.  Ability to apply concepts of basic algebra and geometry.

Computer Skills:     

  • Database Software
  • Internet Software
  • “Microsoft Office”, especially Word and Excel – required

Special Requirements (Certificates, Licenses, Skills, Special Machines):

Must have dependable transportation, valid Texas Driver’s License and Insurance, clean driving record.

To Apply:

For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “Rapid Rehousing Case Manager” in the subject line.

Only résumés forwarded to resumes@namonline.org will be considered.

No walk-ins or phone calls please.

*All applicants must be able to pass a background check.


Warehouse Associate

Department: Resale
Location: 15702 Bammel Village Dr., Houston, TX 77014
FLSA Status: Full-time hourly/Non-exempt, 40 hrs/wk
Salary: $10.00/hr.
Posted: 3/06/2018
Closing: 5/31/2018

Position Summary:

The Warehouse Associate is responsible for maintaining the proper appearance of the facility and merchandise in order to encourage customers in support of our mission related services. This includes providing excellent customer service through the efficient management of donations. The ideal candidate would be able to employ an unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.

Essential duties and responsibilities:

  • Greets donors, accepts donations and provides tax receipts.
  • Exercises discretion regarding acceptance and/or disposition of donated goods while maintaining donor relationship through attentive customer service.
  • Sort donated merchandise into designated areas.
  • Effectively sort, stack, store and process incoming donations in the appropriate workstations. Ensure that donations with multiple parts are kept together.
  • Operates trash compactor in a safe manner.
  • Works with other warehouse staff to ensure proper processing of donations through the store.
  • Facilitates the move of processed merchandise to sales floor.
  • Communicate and work with associates, customers, and volunteers in a professional and courteous manner.
  • Provide direction for volunteers and community service workers assigned to warehouse by management.
  • Monitors the warehouse, restrooms and other resale store areas to ensure organization and cleanliness.
  • Attend store meetings.
  • Attend required training classes as needed.
  • Comply with workplace safety procedures.
  • Adhere to all Company policies and procedures.

Other duties may be assigned. 

Education and Experience Requirements:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Computer skills:     

  • Basic Internet

Special requirements:

Valid driver’s license and acceptable motor vehicle record. 

To Apply:

For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “Warehouse Associate” in the subject line.

Only résumés forwarded to resumes@namonline.org will be considered.

No walk-ins, direct emails, or phone calls please.

*All applicants must be able to pass a background check.


Community Outreach Specialist

Department: Family Violence Center
Location: 15555 Kuykendahl Rd., Houston, TX 77090
FLSA Status: Hourly/Non-exempt, 20 hrs/wk
Salary: $16.00/hr.
Posted: 3/01/2018
Closing: 5/31/2018

Position Summary:

The Community Outreach Specialist is a part-time position (20 hours per week) and is responsible for coordinating four events per year including Domestic Violence Awareness Month (October), Sexual Assault Awareness Month (April), Teen Dating Violence Awareness Month (February) and Teen Art and Writing Challenge each spring. Position will be responsible for professionally interfacing with NAM staff, volunteers, clients, community partners, as well as the FVC team.  

Essential Duties:

  • Coordinate four FVC events per year.
  • Participate in community related events such as fairs and festivals.
  • Develop strong rapport in the community with the goal of increasing the Family Violence Program.
  • Evaluate the effectiveness of the area events.
  • Compile monthly program reports.
  • Serving as liaison to community agencies to facilitate services for NAM participants.
  • Develop working relationships internally and with external agencies.
  • Attend NAM and FVC staff meetings, staff events, community events, and fundraising activities as scheduled.
  • Flexible work hours as needed to promote FVC’s mission.
  • Actively participate in NAM’s Continuous Improvement processes.
  • Other duties may be assigned.

Education and Experience Requirements:

  • Associate’s Degree (A.A.) or equivalent from two-year college or technical school; or 2-4 year related experience and/or training; or equivalent combination of education/experience.
  • Prior experience working with victims/survivors of domestic violence and/or sexual assault is a plus.
  • Meeting management and/or event coordination experience is preferable.

Computer Skills:    

  • Database Software – required
  • Internet Software – familiar
  • “Microsoft Office”, specially Word and Excel – required
  • PowerPoint – preferred

Special Requirements (Certificates, Licenses, Skills, Special Machines):

  • Must demonstrate an understanding of domestic violence and sexual assault related programming, working with volunteers, knowledge of community education, public speaking, developing materials, and event coordination.
  • Must have reliable transportation.

To Apply:

For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “Community Outreach Specialist” in the subject line

Only résumés forwarded to resumes@namonline.org will be considered.

No walk-ins or phone calls please.

*All applicants must be able to pass a background check.