People seeking services at NAM often receive more than one service and participate in more than one of the nine program areas. NAM truly provides a “one stop shop” opportunity for individuals in need of assistance. NAM helped more than 114,000 residents in need during its last fiscal year October 1, 2015- September 30, 2016. More than 2,700 volunteers contributed 82,933 hours during FY 2015-2016.
NAM’s service model includes the following programs:
- Assistance – Emergency Basic Needs (EBN) served 25,905 people last year. Emergency assistance addressed basic needs including; shelter, energy bills, clothing, transportation, prescription medicines and referrals. The Back to School Project provided 1,548 children with school supplies, enabling the students to return to school ready to learn. The 2014 Holiday Project provided 2,012 children with holiday toys.
- Assistance- Housing Services served 144 unduplicated individuals with a total of 491 family members by providing 2,576 services such as housing search and placement, housing stability case management and other supportive services. Of those served, 42 people received help with rent or mortgage to prevent homelessness.
- The Children’s Clinic offers primary health care for children from infancy to age 18. Last year the Clinic saw 3,108 children during 14,727 patient visits, provided 3,832 case management services and 28,648 ancillary services such as information & referral and follow up. The annual Shot Blitz provided 776 immunizations to 232 children. Through a collaborative partnership, 1,026 children received assistance to apply for health insurance benefits.
- The Family Violence Center (FVC) provided crisis intervention, safety planning, adult and children’s counseling, emergency shelter, legal advocacy and education to 8,405 individuals. In addition, the FVC received 9,869 Hotline calls from victims in crisis or individuals seeking assistance. The FVC began providing services to victims of sexual assault this year. The Youth Education Program presented healthy relationship workshops and other anti-violence programs to 2,244 middle and high school students.
- Through the Fifty Plus Senior Center, 389 senior members participated in the center activities for a total of 8,664 activities. These activities are designed to enhance socialization, physical fitness, and general well-being. The congregate meal program (60+ Café) served 5,133 meals and provided 2,988 rides to the 60+ Café.
- The Interfaith Hospitality Network (IHN) partnered with nineteen host Congregations to provide 61 families with 230 family members with move-in kits, furniture and/or rent and utility deposits dedicating a total of 1,862 volunteer hours. Coordinated Access assessed 216 homeless families for housing and employment opportunities.
- The Joanne Watford Nutrition Center provided groceries for well-balanced fresh, frozen and non-perishable meals to 18,765 people. The Nutrition Center enables qualifying clients to shop for and select food items based on the family’s nutrition needs. As part of the Senior Food Program, 125 low income seniors received supplemental groceries monthly. Over 1,000 families were provided with holiday food last year.
- Through the Learning Center, a total of 490 students attended ESL and GED classes and 85 individuals attended Financial Literacy classes. Under the THRIVE grant the Learning Center provided career and vocational training resources to over 700 individuals attending the Career Fair. THRIVE also provided 61 scholarships for vocational education and 46 individuals obtained employment.
- In order to assist seniors to remain in their homes, Meals on Wheels ( MOW) provided 134,011 nutritious meals to 1,034 homebound seniors and disabled adults, serving on average 600 each weekday and 91 individuals on Saturday’s. Ninety-Three (93) low income senior clients received monthly grocery deliveries to supplement their food budgets. 35 seniors received supplemental nutritional supplements as prescribed by their physicians.