People seeking services at NAM often receive more than one service and participate in more than one of the nine program areas. NAM truly provides a “one stop shop” opportunity for individuals in need of assistance. NAM served more than 129,000 people the fiscal year 2016-2017.
NAM’s service model includes the following programs:
- Assistance – Emergency Basic Needs (EBN) served 31,304 people last year. Emergency assistance addressed basic needs including; shelter, energy bills, clothing, transportation, prescription medicines and referrals. The Back to School Project provided 1,621 children with school supplies, enabling the students to return to school ready to learn. The 2016 Holiday Project provided 2,096 children with holiday toys.
- Assistance- Housing served 243 unduplicated individuals along with their 567 family members by providing 2,989 services such as housing search and placement, housing stability case management and other supportive services. Of those served, 117 people received help with rent or mortgage to prevent homelessness.
- The Family Violence Center (FVC) provided crisis intervention, safety planning, adult and children’s counseling, emergency shelter, legal advocacy and education to 8,405 individuals. In addition, the FVC received 9,869 Hotline calls from victims in crisis or individuals seeking assistance. The FVC began providing services to victims of sexual assault this year. The Youth Education Program presented healthy relationship workshops and other anti-violence programs to 2,244 middle and high school students.
- Through the Fifty Plus Senior Center, 441 senior members participated in the center’s activities. Which are designed to enhance socialization, physical fitness, and general well-being. The congregate meal program (60+ café) served 5, 380 meals and provided 1,463 rides to the center.
- The Interfaith Homeless Network (IHN) partnered with nineteen host congregations to provide 31 families with 17 move-in kits, 39 furniture referrals, 9 misc. items and/or $6,412.75 rent and utility deposits dedicating a total of 1,173 volunteer hours while providing 3,695 I & R calls. Coordinated Access assessed 443 homeless families for housing and employment opportunities.
- The Joanne Watford Nutrition Center provided groceries for well-balanced fresh, frozen and non-perishable groceries to 19,380 people. The Nutrition Center enables qualifying clients to shop for and select food items based on the family’s nutrition needs. As part of the Senior Food Program, 125 low income seniors received supplemental groceries monthly. More than 800 families received Thanksgiving meal and food for a week and more than a 1,000 families received the same for the December holidays. As a result of our participation in the Houston Food Bank Retail Pick-Up Program, we received 170,973 pounds of goods. Additionally, the Red Barrel Program provided 1,302 bags of food.
- Through the Learning Center a total of 322 students attended GED and ESL classes and 63 attended Financial Literacy classes. Under the United Way THRIVE grant the Learning Center provided career and vocational training resources to over 1,000 individuals attending the Career Fair. THRIVE also provided 70 vocational scholarships and 51 individuals obtained employment.
- In order to assist seniors to remain in their homes, Meals on Wheels (MOW) provided 127,457 nutritious meals to 1,076 homebound seniors and disabled adults, serving on average 650 each weekday and 100 individuals on Saturday’s. Eighty – Three (83) low income senior clients received monthly grocery deliveries to supplement their food budgets. 45 seniors received supplemental nutritional supplements as prescribed by their physicians.
- The Pediatric Health Center offers primary health care for children from infancy to age 18. Last year the center saw 2,733 children during 12,826 patient visits, provided 6,152 case management services and 38,717 ancillary services such as information, referrals and follow-up. The annual Shot Blitz provided 859 immunizations to 243 children. Through a collaborative partnership, 1,187 children received assistance to apply for health insurance benefits.