Below you will find descriptions of the services offered by our various programs, along with contact information.
Assistance – (281) 583-5600 (Appointment Line)
For assistance, the first step is to call the appointment line to schedule an interview. An interview is essential to determine your family’s needs and which resources can best address those needs. Having an appointment will not guarantee qualification for financial assistance. Applicants must have a paid emergency expense or loss of income within the preceding 45 days.
The appointment line is open from 9 a.m. to Noon and 1 p.m. to 3 p.m. Monday through Friday. The line will be open during these times unless all available appointments have been filled. Appointments are scheduled for the next day. Extended hours are available on Tuesday evenings from 5 to 7 p.m. Listed below are descriptions of types of assistance available:
Emergency Basic Needs – The Emergency Basic Needs Program offers a variety of emergency services including food, prescriptions (non-narcotic), gasoline vouchers, bus tokens, clothing, financial help with rent/mortgage, school supplies, and holiday food and toys. NAM’s Assistance Program does not help with utility bills. (For assistance with your electric bill, call the United Way Help Line at 211.)
Housing Services – Housing Services at NAM is a comprehensive program to help families who are homeless or at risk of becoming homeless by putting them on a path toward self-sufficiency. Through a variety of foundations and government grants, Housing Services provides: financial assistance with rent or mortgage, help finding affordable housing, case management, and referrals to address other needs.
Interfaith Homeless Network – This program is a collaboration of congregations working together to meet the needs of local families who are homeless. IHN is open to any family who is homeless or transitioning from homelessness. This may include families served by NAM’s Housing Services, those referred by congregations or other local social service agencies, or families who contact NAM for assistance and meet certain criteria.
Joanne Watford Nutrition Center – The Joanne Watford Nutrition Center is a choice food pantry that operates much like a grocery store. Clients choose their own food from designated categories, including fresh produce, meat, dairy, and frozen items. Through the Senior Food Program, low-income seniors also receive supplemental groceries each month.
The JWNC receives donations from area grocery stores, congregations, businesses, schools, community groups, and individuals. To donate food, call (281) 885-4589.
Children’s Clinic – (281) 885-4630 (Appointment Line)
NAM’s Children’s Clinic offers quality medical care to infants and children through age 18 for families who have Medicaid, Children’s Health Insurance Program (CHIP), private insurance, or who are self-pay/uninsured. The Clinic provides a full range of services, from preventative care to acute care. The Children’s Clinic is a unique collaboration between NAM and the University of Texas Health Science Center – Houston, making our expertise second-to-none.
Monday – Thursday 8 a.m. to 5 p.m.
Friday 8 a.m. to 4 p.m.
The clinic is closed from 11:30 a.m. to 12:30 p.m. each day for lunch.
**Appointments must be made in advance.
Family Violence Center – (281) 885-HOPE (4673) (Help Line)
The Family Violence Center (FVC) offers a variety of services to victims/survivors of domestic violence and sexual assault, including a 24-hour hotline, telephone crisis counseling, emergency shelter, emergency food, clothing, transportation, medical assistance, professional counseling services for adults and their children, community outreach, information and referrals for battering intervention programs, as well as community and legal referrals.
The FVC also helps to assure the safety of all household pets with the PetSafe Project through a partnership with the Houston Society for the Prevention of Cruelty to Animals (SPCA). With a referral from a family violence shelter or program, the SPCA will keep families’ pets, free of charge, while family member at risk seek safe refuge.
The FVC is dedicated to breaking the cycle of violence by assisting victims of domestic violence through crisis intervention, long-term support services, and through community violence and awareness prevention education.
Fifty Plus Senior Center – (281) 885-4601
NAM’s Fifty Plus Senior Center offers a comprehensive array of services to seniors in northwest Houston. Every month, the program offers an exciting calendar of activities to choose from. There are cultural trips to the theater or museums; educational classes on money management, nutrition and safe driving; physical activities like yoga and line dancing; and games ranging from Mah Jongg to Wii bowling. There is an initial on-time fee of $25, and a $1 daily fee to participate in activities. This includes luncheons, seminars, and day trips. The $1 daily fee is a small amount that helps support the 50+ daily operations.
60+ Café – On Mondays, Wednesdays, and Fridays from 11:30 a.m. to 12:30 p.m. seniors 60 years of age and older gather for a hot, nutritious lunch, free of charge. Patrons of the 60+ Café must reside in Harris County. Lunch is free, but reservations are required at least 2 business days in advance. To RSVP, call (281) 885-4619.
The Fifty Plus Senior Center/60+ Café is located on the second floor of NAM’s main building at 15555 Kuykendahl Road, Houston, TX 77090.
Center hours are Monday – Thursday 8 a.m. to 5 p.m. and Friday 8 a.m. to 4 p.m.
Learning Center – (281) 885-4616 (Information Line)
The Learning Center provides educational tools to help its clients better their lives, from ESL and GED classes to career and vocational training and resources. Services provided by the Learning Center include:
- English as a Second Language (ESL)
- General Educational Development (GED) test preparation
- Vocational Training
- Job Search Assistance
- Financial Literacy classes
- ESL Civics Classes
- Childbirth Classes
Classes are open to all Houston residents and are offered free of charge or at a reduced cost. All classes take place in the Learning Center, located on the 4th floor of NAM’s main building, 15555 Kuykendahl Rd, Houston, TX 77090, unless otherwise stated. Please call for more information or to register for upcoming events.
Meals on Wheels – (281) 885-4622 (Intake Line)
Meals on Wheels delivers hot, well-balanced meals to seniors and other neighbors who are homebound because of disability or illness. By supporting their nutritional needs, this program helps participants maintain or improve their health, remain independent, and stay in their homes for as long as possible.
More than 500 volunteer drivers collaborate to deliver thousands of hot, nutritious meals six days per week. Qualifying individuals receive meals each weekday, and Saturday meals are provided to some clients. Drivers also deliver groceries once a month to low-income seniors through NAM’s Senior Food program.
Meals on Wheels is funded by the Health and Human Services Commission through the Harris County Area Agency on Aging and partially by the Harris County Community Services Department.