Assistance – (281) 583-5600 (Appointment Line)
For assistance, the first step is to call the appointment line to schedule an interview. An interview is essential to determine your family’s needs and which resources can best address those needs. Having an appointment will not guarantee qualification for financial assistance. Applicants must have a paid emergency expense or loss of income within the preceding 45 days.
The appointment line is open from 9 a.m. to Noon and 1 p.m. to 3 p.m. Monday through Friday. The line will be open during these times unless all available appointments have been filled. Appointments are scheduled for the next day. Extended hours are available on Tuesday evenings from 5 to 7 p.m. Listed below are descriptions of types of assistance available:
Emergency Basic Needs – The Emergency Basic Needs Program offers a variety of emergency services including food, prescriptions (non-narcotic), gasoline vouchers, bus tokens, clothing, financial help with rent/mortgage, school supplies, and holiday food and toys. NAM’s Assistance Program does not help with utility bills. (Please call the United Way Help Line at 211 for assistance with your electric bill.)
Housing Services -Housing Services at NAM is a comprehensive program to help families who are homeless or at risk of becoming homeless, and put them on a path toward self-sufficiency. Through a variety of foundations and government grants, Housing Services provides: financial assistance with rent or mortgage, help finding affordable housing, case management and referrals to address other needs
Interfaith Homeless Network -This program is a collaboration of congregations working together to meet the needs of local families who are homeless.
IHN is open to any family who is homeless or transitioning from homelessness. This may include families served by NAM’s Housing Services, those referred by congregations or other local social service agencies, or families who contact NAM for assistance and meet certain criteria.
Joanne Watford Nutrition Center – The Joanne Watford Nutrition Center is a choice food pantry that operates much like a grocery store. Clients choose their own food from designated categories, including fresh produce, meat, dairy and frozen items. Through the Senior Food Program, low-income seniors also receive supplemental groceries each month.
Family Violence Center – (281) 885-HOPE (4673) – (Help Hotline)
The Family Violence Center (FVC) offers a variety of services to victims/survivors of domestic violence and sexual assault, including a 24-hour hotline, telephone crisis counseling, emergency shelter, emergency food, clothing, transportation, medical assistance, professional counseling services for adults and their children, community outreach, information and referrals for battering intervention programs, as well as community and legal referrals.
The FVC also helps to assure the safety of all household pets with the PetSafe Project through a partnership with the Houston Society for the Prevention of Cruelty to Animals (SPCA). With a referral from a family violence shelter or program, the SPCA will keep families’ pets, free of charge, while family member at risk seek safe refuge.
The FVC is dedicated to breaking the cycle of violence by assisting victims of domestic violence through crisis intervention, long-term support services, and through community violence and awareness prevention education.
Fifty Plus Senior Center – (281) 885-4601
NAM’s Fifty Plus Senior Center offers a comprehensive array of services to seniors in northwest Houston. From an exciting calendar filled with social gatherings, creative activities, physical fitness, entertainment, and trips into the city and surrounding area, it’s easy to see that seniors at Fifty Plus are anything but retiring!
Every month, the program offers an exciting calendar of activities to choose from. There are cultural trips to the theater or museums, educational classes on money management, nutrition and safe driving, physical activities like yoga or line dancing, and games ranging from Mah Jongg to Wii bowling. There is an initial one-time fee of $25 dollars, after which there’s a $1 daily fee to participate in activities. This includes luncheons, seminars and day trips. The $1 daily fee is a small amount that helps support the 50+ daily operations.
Fifty Plus Senior Center Hours: 8 a.m. to 5 p.m. Monday – Thursday and 8 a.m. to 4 p.m. on Friday
60+ Cafe – (281) 885-4619 (RSVP Line)
Seniors can also gather at NAM’s 60+ Cafe for a hot, nutritious lunch – free of charge.A tasty hot lunch is served from 11:30 to 12:30 on Mondays, Wednesdays and Fridays. Patrons of the 60+ Café must be at least 60 years of age and live in Harris County. Lunch is free, but reservations are required at least 2 business days in advance. A short application form is required the first time you come to lunch.
The Fifty Plus Senior Center and 60+ Café are located on the 2nd Floor of NAM’s main building at 15555 Kuykendahl Road in Houston, Texas 77090. Transportation is available, so let us know if you need a ride in order to participate.
Meals on Wheels – (281) 855-4622 (Intake Line)
Meals on Wheels delivers hot, well-balanced meals to the doors of seniors and other neighbors who are home-bound because of disability or illness.
By supporting their nutritional needs, this program helps participants maintain or improve their health, remain independent, and stay in their homes for as long as possible.
More than 500 volunteer drivers collaborate to deliver thousands of hot, nutritious meals six days per week. Qualifying individuals receive meals each weekday, and Saturday meals are provided to some clients. Drivers also deliver groceries once a month to low-income seniors through NAM’s Senior Food program.
Pediatric Health Center – (281) 885-4630 (Appointment Line)
NAM’s Pediatric Health Center has been serving the community for nearly 25 years and offers high-quality medical care to children of all ages. The center provides a full range of services, from preventative to acute care, and was recently recognized by Superior HealthPlan as a Foster Care Center of Excellence – making it one of only two providers in Houston to receive this honor.
The center consists of a unique partnership between NAM and the University of Texas Health Science Center at Houston (UTHealth). While providing excellent care for its patients, the center also serves as a training facility for UTHealth Science Center students, as well as students attending other local universities and community colleges.
NAM’s Pediatric Health Center offers the Pediatric Intensive Case Management Program, which provides a new standard of care for children dealing with chronic illnesses. The program consists of a comprehensive approach that allows the health center’s medical staff to assess, plan, coordinate, monitor, implement and evaluate the options and services to treat chronic illnesses in ways that meet the health needs of the individuals and their families. The health center also offers a variety of initiatives, including the Healthy Living Program.
All insurance plans, including Medicaid and CHIP are accepted. Families without insurance pay a fee based on a sliding scale. High-quality, combined with affordability, places NAM’s Pediatric Health Center among Houston’s top-choice providers of pediatric care.
Hours of Operation:
Monday through Thursday, 8 a.m. until 5 p.m.
Friday, 8 a.m. until 4 p.m.
The center is closed from 11:30 a.m.–12:30 p.m. each day for lunch.
Training and Learning Center – (281) 855-4616 (Information Line)
The Learning Center provides educational tools to help its clients better their lives, from ESL and GED classes to career and vocational training and resources. Services provided by the Training and Learning Center include:
- English as a Second Language (ESL)
- General Educational Development (GED) test preparation
- Vocational Training
- Job Search Assistance
- Financial Literacy classes
Classes are open to all Houston residents and are offered free of charge or at a reduced cost. All classes take place in the Learning Center, located on the 4th floor of NAM’s main building, 15555 Kuykendahl Rd, Houston, TX 77090, unless otherwise stated. Please call for more information or to register for upcoming events.