Relief for Neighbors - Assistance and Resources

NAM is working with community partner programs and organizations to provide information, relief and recovery services to individuals and families in the aftermath of Hurricane Harvey.

Please refer to the links below for help in locating information, assistance and resources available for your area.


Flood-Related Relief Assistance is taking walk-ins only, up to 50 per day, first come, first served. No appointment is needed.

Northwest Assistance Ministries
15555 Kuykendahl Road
Houston, Texas 77090-3651

State/Regional and Federal Resources:

2-1-1 Texas

2-1-1 Texas is a free help line answered 24 hours a day, seven days a week. 2-1-1 Texas is connected to nearly every service in the state, including government agencies, food pantries, career services, after-school programs, counseling services and many other state and local resources. For information about services in your area dial 2-1-1. If 2-1-1 does not work from your phone, call toll free (877) 541-7905.

American Red Cross – Immediate Assistance Program

The American Red Cross is providing emergency assistance in the amount of $400 to qualified households in Texas directly impacted by Hurricane Harvey. Registration for this program will be open through Tuesday, October 10, 2017. Click on here to apply.

D-SNAP (Disaster Supplemental Nutrition Assistance Program)

Texas Health and Human Services announced today that it will roll out disaster food relief for victims of Hurricane Harvey to residents in Harris County starting Friday, Sept. 22.

D-SNAP is available to eligible people who are residents of one of the counties with a federal disaster declaration and weren’t receiving benefits through regular SNAP at the time of the disaster. Recipients will be given a Lone Star Card that will be loaded within three days with funds to purchase food from most grocery stores.

Applications are being taken based on a rolling alphabetical order. People will need to apply on certain days depending on the first letter of their last name.

More information such as application sites, hours of operation and detailed instructions can be found online.

People with questions about D-SNAP, including those who have special needs, should dial 2-1-1 and select option 6.

For other storm-related services, including shelters, dial 2-1-1 and select option 5. For questions about TANF, Medicaid or CHIP, dial 2-1-1 and select option 2.

To check benefit amounts, recipients can visit or call the Lone Star Help Desk at 800-777-7EBT (800-777-7328).


Individuals and business owners who sustained losses in a designated disaster area can apply for assistance by registering online at or by calling (800) 621-FEMA (3362). Registration with FEMA is the first step necessary to receive federal assistance.

For information about filing a flood claim, click here.


American Red Cross

Families and individuals forced to evacuate their homes may seek shelter through the American Red Cross. To search for open shelters and other help available after a disaster click here.

Coalition for the Homeless

A list of locations offering immediate emergency shelter to any homeless individuals seeking a safe, dry place to ride out the storm can be found here.