Development Officer – Annual Giving Programs
Northwest Assistance Ministries
Department: Development
Location: 15555 Kuykendahl Rd., Houston, TX 77090
FLSA Status: Non-Exempt, Full-time 40hrs/week
Salary: $70,000 - $75,000 Annually
Posted: 11/19/2024
About Northwest Assistance Ministries (NAM)
Northwest Assistance Ministries (NAM) is deeply committed to empowering individuals, strengthening families, and building a compassionate, resilient community. Our success lies in our mission-driven, people-centered approach, and we believe that empowering a talented, passionate team is key to achieving our vision. Joining NAM means becoming part of a supportive, collaborative environment that emphasizes not only mission impact but also the growth and well-being of each team member.
Position Overview
The Development Officer – Annual Giving Programs will play a vital role in advancing NAM’s mission by leading strategic fundraising efforts through our annual giving program, managing high-impact events, and developing communications that inspire donor engagement. This role is ideal for a driven, entrepreneurial-minded individual with a talent for organizing dynamic events, executing powerful appeals, and building meaningful relationships with donors and the community. The Development Officer will have a direct impact on growing NAM’s donor base and enhancing our community outreach efforts.
NAM is committed to fostering a fulfilling and growth-oriented work experience for each team member. As part of the development team, you’ll be supported in your professional growth and empowered to contribute your unique talents to NAM’s impactful work.
Key Responsibilities
1. Annual Giving and Appeals
o Lead the strategy, execution, and evaluation of NAM’s annual giving campaigns to drive donor acquisition, retention, and overall revenue.
o Develop and manage multi-channel appeals (direct mail, digital, and in-person), collaborating with the marketing team to create compelling, mission-centered messaging.
o Analyze campaign performance, donor feedback, and giving trends to refine strategies, provide data-driven insights, and adjust future efforts as needed.
2. Event Strategy and Management
o Plan, coordinate, and execute NAM’s signature fundraising events, including the annual gala/luncheon, community engagement events, and donor appreciation gatherings.
o Collaborate with event committees, volunteers, vendors, and partners to ensure well-organized, impactful events that align with NAM’s mission and resonate with attendees.
o Develop and implement strategies to increase attendance, donor engagement, and community awareness at events, leveraging these occasions to broaden NAM’s support base.
3. Donor Communications and Engagement
o Create and implement a comprehensive donor communications plan, producing newsletters, event invitations, impact stories, and other materials to engage NAM’s donors.
o Work with the marketing team to ensure cohesive branding, storytelling, and messaging across all communications, emphasizing the impact of donor support.
o Craft personalized thank-you messages, impact reports, and updates, strengthening donor relationships and ensuring they feel valued and connected to NAM’s mission.
4. Community and Congregational Partnerships
o Expand NAM’s relationships with congregations and community groups, building partnerships that increase volunteer support and engagement in NAM’s initiatives.
o Coordinate community events, presentations, and collaborative projects with local leaders to broaden NAM’s reach and introduce new supporters to our work.
o Identify and cultivate additional congregational and community partnerships to foster mutual support and further NAM’s mission.
5. Data Management and Reporting
o Maintain accurate donor records using NAM’s CRM (e.g., Bloomerang), tracking interactions, contributions, and event attendance to support donor cultivation efforts.
o Generate regular reports on annual giving, event performance, and campaign outcomes, using insights to inform future strategies and communicate progress to leadership.
o Analyze data to identify growth opportunities and optimize donor engagement and retention efforts, consistently improving NAM’s fundraising success.
Qualifications
Education and Experience:
Education & Experience: Bachelor’s degree in Business, Marketing, Communications, or a related field, with 3-5 years of experience in nonprofit development, event planning, or donor communications.
Skills & Competencies:
o Strong written and verbal communication skills, with the ability to create compelling, mission-aligned messaging.
o Demonstrated success in managing events, annual giving programs, and donor engagement strategies.
o Proficiency in CRM software (e.g., Bloomerang), Microsoft Office Suite, and digital marketing tools.
o A collaborative mindset with the ability to manage multiple priorities and work effectively with team members, partners, and volunteers.
Attributes: Creative, organized, mission-driven, and committed to growing NAM’s impact through effective events and appeals.
Our Commitment to You
At NAM, we value our team members’ well-being, development, and success. When you join NAM, you can expect:
Professional Development: Opportunities for training, growth, and advancement that empower you to expand your skills and impact within our organization.
Supportive Environment: A collaborative, inclusive workplace where your contributions are valued, and your ideas are encouraged.
Purpose-Driven Work: The chance to make a direct impact on the lives of those we serve, fostering community support through meaningful events and appeals.
How to Apply
If you are passionate about event planning, annual giving, and inspiring donor engagement, we would love to hear from you! Please submit your resume detailing your experience and enthusiasm for this role to wbailey@namonline.orgwith the job title
“Development Officer – Annual Giving Programs” in the subject line.
Only resumes forwarded to wbailey@namonline.org will be considered.
No walk-ins or phone calls please.
*All applicants must be able to pass a background check.
WORKFORCE DEVELOPMENT ASSOCIATE
Department: Learning Vocational Training Center
Location: 15702 Bammel Village Dr., Houston, TX 77014
FLSA Status: Non-exempt full time 40 hrs/week
Salary:$18.00
Posted: 12/19/2024
Closing: 12/31/2024
RESPONSIBLE FOR: The Workforce Development Associate is responsible for providing comprehensive career and financial coaching services to clients of the Learning and Vocational Training Center who are unemployed or underemployed and receiving NAM services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manage and engage a caseload of 40-45 clients for career and financial coaching.
Assist in conducting client interviews for admission into the Learning and Vocational Training Center programs.
Engage clients in long-term relationships to help them set and achieve career and financial goals.
Provide strategies to resolve financial situations and build financial management skills.
Work with clients to complete financial assessments, including budgeting and credit-building strategies.
Assist clients in identifying employment, financial, and training goals, and provide job readiness support.
Coordinate supports and referrals to community resources to assist with program participation.
Meet monthly with clients to reinforce skills learned and provide ongoing coaching.
Develop action plans and provide resources and accountability to help clients meet their goals.
Document client progress and ensure timely updates to employment/financial status.
Build relationships with community organizations and network to meet client needs.
Attend United Way partner meetings, staff meetings, and fundraising activities.
Assist with organizing community job fairs and oversee computer lab inventory.
EDUCATION AND EXPERIENCE REQUIREMENTS:
· A degree in social services, social work, human services, or a related field is preferred, but not required.
· Experience in a customer service role with a focus on financial literacy, or experience coaching clients on career development and financial matters in a non-profit setting preferred, but not required.
COMPUTER SKILLS:
Intermediate computer skills required; including but not limited to:
o Microsoft Word
o Excel
o PowerPoint
o Outlook
o Web-based research, and database data entry
LANGUAGE SKILLS:
· Bi-lingual (Spanish) preferred but not required.
PHYSICAL DEMANDS:
The physical demands of this position include sitting for extended periods while working at a desk or computer, and performing tasks such as typing and using a mouse for data entry, record-keeping, and communication via email and other platforms.
The ability to lift up to 10-20 pounds is required to handle paperwork, files, or office supplies
SPECIAL REQUIREMENTS (Certificates, Licenses, Skills, Special Machines):
Must hold a valid driver’s license
Ability to work with vulnerable populations provide compassionate, trauma-informed care while maintaining professional boundaries and adhering to ethical standards in challenging and sensitive situation.
For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “Workforce Development Associate” in the subject line.
Only résumés forwarded to resumes@namonline.org will be considered.
No walk-ins or phone calls please.
*All applicants must be able to pass a background check.
BUILDING OPERATIONS MANAGER
Department: Building Services
Location: 15555 Kuykendahl Rd. Houston, TX 77090
FLSA Status: Exempt
Salary: $58,000 starting salary DOE
Posted: 10/31/2024
Closing: 12/15/2024
Position Summary:
The Building Operations Manager is responsible for planning, directing and coordinating the activities of NAM’s facilities management including contract maintenance and security. Responsible for contract negotiations, tenant leasing arrangements, safety and risk management and protection of NAM assets.
DESCRIPTION:
· Responsible for the operations and upkeep of all NAM facilities in a safe, clean and orderly condition and in maintaining and repairing utility systems, security systems and physical structure of buildings. Ensures timely completion of service requests within budget parameters.
· Maintains list of contractors and vendors used for service and repairs; purchases and maintains tools, equipment, replacement parts and supplies required for maintenance.
· Responsible for all contract negotiations for equipment, utility systems, and with other suppliers for the organization. Performs necessary research and analysis for lease/purchase decisions and recommends best options.
· Plans for future operations and recommends requirements for maintenance and long-term improvement of all facilities. Maintains policy and procedure manuals for all areas of responsibility.
· Reviews and evaluates building lease agreements, tenant lease agreements, and current and future utilization of facility space in coordination with program needs.
· Communicates building schedules and building services needs with tenants.
· Responsible for risk management areas such as insurance, building safety and security, as well as OSHA compliance. This includes reviewing, recommending and procuring adequate and updated insurance coverage for facilities, off-site functions, vehicles, property, and other risk areas, such as Directors and Officers liability and fidelity bonds.
· Supervises contract workers in completing routine and preventive maintenance schedules, daily inspections of building service needs, coordinating planned activities and other events with meeting room set-up and parking arrangements.
· Coordinates building contract security services with Harris County Sheriff’s Office.
· After hours on-call status for building emergencies when needed.
· Performs other duties as required, including special events, attending staff meetings, etc.
SUPERVISORY RESPONSIBILITIES:
This position is responsible for the supervision of contracted building services workers.
EDUCATION AND EXPERIENCE REQUIREMENTS:
Professional training and certification from technical or vocational training facility or equivalent combination of education and experience.
LANGUAGE SKILLS:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports, business correspondence and procedure manuals. Ability to speak effectively before groups of customers or employees of the organization. Bilingual helpful but not required.
MATHEMATICAL SKILLS:
Intermediate Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumferences, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY:
High Skills: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
COMPUTER SKILLS:
Basic knowledge of Microsoft Office products.
PHYSICAL DEMANDS:
Ability to stand/walk/sit/use hands to finger, handle or feel/reach with hands and arms/climb or balance/stoop, kneel, crouch, or crawl/talk/hear/smell, up to over 2/3 of the time.
Ability to lift up to 25 pounds under 1/3 of the time.
Close vision (clear vision at 20 inches or less)
SPECIAL REQUIREMENTS (Certificates, Licenses, Skills, Special Machines):
Must be able to accommodate a flexible work schedule, have reliable transportation and a valid Texas Driver’s license.
TO APPLY:
For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “Building Operations Manager” in the subject line.
Only resumes forwarded to resumes@namonline.org will be considered.
No walk-ins or phone calls please.
*All applicants must be able to pass a background check.