CASE MANAGER – Family Violence Center
Department: Family Violence Center
Location: Houston, TX 77090
FLSA Status: Non-exempt, 40 hrs./week
Salary: $20.00/hr.
Posted: 3/19/2025
Responsible for:
The FVC Case Manager is responsible for providing support services to domestic violence victims/survivors.
Description:
· Facilitate client access to FVC services, NAM services and outside agencies
· Answer the FVC Hotline to provide telephone crisis counseling, crisis intervention, client assessment, and community referrals, as appropriate
· Periodic coverage of the FVC after-hours, on-call cell phone to provide telephone crisis counseling, crisis intervention, client assessment, and community referrals, as appropriate
· Conduct telephone and face-to-face client intake interviews to determine client needs, client eligibility for services, and develop client safety plan
· Case management of assigned FVC client cases, including crisis interventions, assessments, and assisting clients to set appropriate goals or re-assess goals as needed
· Actively participate in on-going safety planning with FVC clients and Hotline callers
· Staff all cases with other Key Staff including definition of problems, eligibility for services, and identifying appropriate referrals
· Ensure and protect client confidentiality
· Operate within budgetary guidelines and in compliance with grant funding
· Develop working relationships internally and with external agencies
· Maintain client files and all relative paperwork per FVC guidelines and policies
· Facilitate data entry in NAM’s database(s) and checking accuracy
· Assist in the training of new staff, volunteers, and student interns
· Attend NAM and FVC staff meetings, staff events, community events, and fundraising activities as scheduled
· Flexible work hours as needed to promote FVC’s mission
Supervisory Responsibilities: N/A
Education and Experience Requirements:
· Bachelor’s degree from a four-year college or university and a minimum of three years’ experience working in a social service agency or equivalent combination of education and experience.
· Prior experience working with victims/survivors of domestic violence is required.
Computer Skills:
· Database Software - familiar
· Internet Software - familiar
· Spreadsheet Software (Excel) - required
· Word Processing Software (Word) - required
· “Microsoft Office” - required
Special Requirements (Certificates, Licenses, Skills, Special Machines):
Must have dependable transportation.
To Apply:
For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “Case Manager - FVC” in the subject line.
Only résumés forwarded to resumes@namonline.org will be considered.
No walk-ins or phone calls please.
*All applicants must be able to pass a background check.
SEXUAL ASSAULT CASE MANAGER
Department: Family Violence Center
Location: Houston, TX 77090
FLSA Status: Non-exempt, 40 hrs./week
Salary: $21.50
Posted: 2/14/2025
Closing: 3/15/2025
Responsible for:
The Sexual Assault Case Manager is responsible for accompanying sexual assault victims/survivors during hospital interventions, aiding them in obtaining FVC services, and providing support to the FVC client services team.
Description:
· Aid the FVC Key Staff in evaluation of the hospital accompaniment program, including staffing
· Serve as the point-person for troubleshooting client files, processes, and procedures regarding sexual assault cases
· Facilitate client access to FVC services, NAM services and outside agencies
· Provide intervention services during victim/survivor hospital intervention, according to prescribed protocol
· Provide back-up support to the FVC Hotline to provide telephone crisis counseling, crisis intervention, client assessment, and community referrals, as appropriate
· Periodic coverage of the FVC after-hours, on-call cell phone to provide telephone crisis counseling, crisis intervention, client assessment, and community referrals, as appropriate
· Conduct telephone and face-to-face client intake interviews to determine client needs, client eligibility for services, and develop client safety plan
· Case management of FVC sexual assault client cases, as assigned, including safety planning, accompanying client for hospital, law enforcement, and court appointments, when requested, assisting the client to set appropriate goals, and re-assess goals when needed
· Participate in the monthly review of assigned client files with DV Services Manager; including review of file contents, service eligibility, client safety, client goals and referrals
· Actively participate in on-going safety planning with FVC clients and Hotline callers
· Staff client concerns with Key Staff including definition of problems, eligibility for services, and identifying appropriate referrals
· Ensure and protect client confidentiality
· Produce statistical and narrative reports, as required by NAM, FVC or funders
· Operate within budgetary guidelines and in compliance with grant funding
· Develop working relationships internally and with external agencies
· Maintain client files and all relative paperwork per FVC guidelines and policies
· Facilitate data entry in NAM’s database(s) and checking accuracy
· Assist in the training of new staff, volunteers, and student interns
· Attend NAM and FVC staff meetings, staff events, community events, and fundraising activities as scheduled
· Flexible work hours as needed to promote FVC’s mission.
Education and Experience Requirements:
· Bachelor’s degree from a four-year college or university and a minimum of three years’ experience working in a social service agency or equivalent combination of education and experience.
· One-year experience with SANE accompaniment is required.
Computer Skills:
· Database Software - familiar
· Internet Software - familiar
· Spreadsheet Software (Excel) - required
· Word Processing Software (Word) - required
· “Microsoft Office” - required
Special Requirements (Certificates, Licenses, Skills, Special Machines):
Must have dependable transportation.
To Apply:
For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “Sexual Assault Case Manager” in the subject line.
Only résumés forwarded to resumes@namonline.org will be considered.
No walk-ins or phone calls please.
*All applicants must be able to pass a background check.
COMMUNITY OUTREACH SPECIALIST
Department: Family Violence Center
Location: Houston, TX 77090
FLSA Status: Non-exempt, 40 hrs./week
Salary: $17.00/hr.
Posted: 2/14/2025
Closing: 3/15/2025
Responsible for:
The Community Outreach Specialist is responsible for coordinating three events per year including Domestic Violence Awareness Month (October), Sexual Assault Awareness Month (April), and Teen Dating Violence Awareness Month (February) and providing awareness and education to the community throughout the year regarding domestic violence and sexual assault.
Description:
· Coordinate three main FVC events per year.
· Participate in community related events such as fairs and festivals.
· Work with FVC team to provide domestic violence and sexual assault presentations.
· Develop strong rapport in the community with the goal of increasing the Family Violence Center’s visibility.
· Evaluate the effectiveness of the area events.
· Compile monthly program reports.
· Serving as liaison to community agencies to facilitate services for NAM participants.
· Develop working relationships internally and with external agencies.
· Attend NAM and FVC staff meetings, staff events, community events, and fundraising activities as scheduled.
· Flexible work hours as needed to promote FVC’s mission.
· Actively participate in NAM’s Continuous Improvement processes.
Supervisory Responsibilities: N/A
Education and Experience Requirements:
· Associate’s Degree (A.A.) or equivalent from two-year college or technical school; or 2-4-year related experience and/or training; or equivalent combination of education/experience.
· Prior experience working with victims/survivors of domestic violence and/or sexual assault preferred.
· Meeting management and/or event coordination experience preferred.
Computer Skills:
· Database Software - familiar
· Internet Software - familiar
· Spreadsheet Software (Excel) - required
· Word Processing Software (Word) - required
· “Microsoft Office” - required
Special Requirements (Certificates, Licenses, Skills, Special Machines):
· Must demonstrate an understanding of domestic violence and sexual assault related programming, working with volunteers, knowledge of community education, public speaking, developing materials, and event coordination.
· Must have reliable transportation.
To Apply:
For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “Community Outreach Specialist” in the subject line.
Only résumés forwarded to resumes@namonline.org will be considered.
No walk-ins or phone calls please.
*All applicants must be able to pass a background check.
BILINGUAL CASE MANAGER – Family Violence Center
Department: Family Violence Center
Location: Houston, TX 77090
FLSA Status: Non-exempt, 40 hrs./week
Salary: $20.50/hr.
Posted: 2/14/2025
Responsible for:
The Bilingual Case Manager is responsible for providing support services to domestic violence victims/survivors in the client’s preferred language of English or Spanish.
Description:
· Facilitate client access to FVC services, NAM services and outside agencies
· Answer the FVC Hotline to provide telephone crisis counseling, crisis intervention, client assessment, and community referrals, as appropriate
· Periodic coverage of the FVC after-hours, on-call cell phone to provide telephone crisis counseling, crisis intervention, client assessment, and community referrals, as appropriate
· Conduct telephone and face-to-face client intake interviews to determine client needs, client eligibility for services, and develop client safety plan
· Case management of assigned FVC client cases, including crisis interventions, assessments, and assisting clients to set appropriate goals or re-assess goals as needed
· Actively participate in on-going safety planning with FVC clients and Hotline callers
· Staff all cases with Key Staff including definition of problems, eligibility for services, and identifying appropriate referrals
· Translate brochures, educational materials and information about FVC services into Spanish, as needed
· Ensuring and protecting client confidentiality
· Operate within budgetary guidelines and in compliance with grant funding
· Develop working relationships internally and with external agencies
· Maintain client files and all relative paperwork per FVC guidelines and policies
· Facilitate data entry in NAM’s database(s) and checking accuracy
· Assist in the training of new staff, volunteers, and student interns
· Attend NAM and FVC staff meetings, staff events, community events, and fundraising activities as scheduled
· Flexible work hours as needed to promote FVC’s mission.
Supervisory Responsibilities: N/A
Education and Experience Requirements:
· Bachelor’s degree from a four-year college or university and a minimum of three years’ experience working in a social service agency or equivalent combination of education and experience.
· Prior experience working with victims/survivors of domestic violence is preferred.
Language Skills:
· Proficiency in English and Spanish are required for this position. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
· Ability to write routine correspondence, reports, business correspondence and procedure manuals.
· Ability to speak effectively before groups of customers or employees of the organization.
Computer Skills:
· Database Software - familiar
· Internet Software - familiar
· Spreadsheet Software (Excel) - required
· Word Processing Software (Word) - required
· “Microsoft Office” - required
Special Requirements (Certificates, Licenses, Skills, Special Machines):
Must have dependable transportation.
To Apply:
For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “Bilingual Case Manager - FVC” in the subject line.
Only résumés forwarded to resumes@namonline.org will be considered.
No walk-ins or phone calls please.
*All applicants must be able to pass a background check.
CONTRACT DRIVER – Meals on Wheels
Location: 15555 Kuykendahl Rd., Houston, TX
FLSA Status: Contract position
Salary: $70.00/day, Five days/week
Posted: 01/24/2025
Closing: 02/28/2025
POSITION SUMMARY: The Meals on Wheels Contract Driver will provide services up to 25 hours a week on a contract basis assigned by MOW coordinator supervisor. Assignments would include, pickup from designated meal sites and deliver meals to homebound seniors and disabled adults within our designated 24 zip code area, volunteer coordination, MOW delivery preparation.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
· Maintain knowledge of all routes/maps per site (3)
· Ensure sanitation of related equipment is performed on a daily basis
· Deliver all assigned meals according to route following meal delivery timeframe (10:00am -1:30 pm)
· Assist in unpacking and packing of meal set up for delivery (hot, frozen, shelf stable, etc.)
· Assist in giving reminder calls to volunteers
· Participate in department meetings as needed.
SUPERVISORY RESPONSIBILITIES: N/A
EDUCATION AND EXPERIENCE REQUIREMENTS:
· High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
COMPUTER SKILLS:
· Preferable but not required.
LANGUAGE SKILLS:
· Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
· Ability to write routine reports and correspondence.
· Ability to speak effectively before groups of customers or employees of organization.
SPECIAL REQUIREMENTS (Certificates, Licenses, Skills, Special Machines):
· Prior experience with mapping/directional skills and experience working with seniors and volunteers required with excellent organizational skills.
· Must have valid driver’s license and reliable transportation, in addition to a good driving record and insurance.
For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “Contract Driver - MOW” in the subject line.
Only résumés forwarded to resumes@namonline.org will be considered. No walk-ins or phone calls please.
*All applicants must be able to pass a background check.