Current Openings

Department: Family Violence Center

Location: Houston, TX 77090

FLSA Status: Non-exempt, 40 hrs./week

Salary: $16.05/hr.

Posted: 4/08/2025

Responsible for:

The Data Entry Clerk is responsible for entering required data in to the NAM client database and collecting program data submitted to HHSC on a monthly basis.

Description:

· Data entry of client and service information into all data base systems used in the Family Violence Center

· Entering new client information and updating client information into all data collection systems

· Assisting staff /volunteers/student interns during intake interviews, as needed

· Maintain client files, per FVC guidelines and grant requirements

· Maintain the digitized Children’s Therapeutic File process for closed children’s files

· Maintain and ordering program office supplies

· Assist with the processing of vendor invoices and FVC recordkeeping

· Facilitate the records retention process, as outlined in FVC policy

· Collecting and distributing inter-office mail to ensure its completion at a minimum of twice daily

· Ensuring and protecting client confidentiality

· Produce statistical and narrative reports, as required by NAM, FVC or funders

· Operating within budgetary guidelines and in compliance with grant funding

· Develop working relationships internally and with external agencies

· Facilitating data entry in NAM’s database(s) and checking accuracy

· Assisting in the training of new staff, volunteers, and student interns

· Attending NAM and FVC staff meetings, staff events, community events, and fundraising activities as scheduled

· Flexible work hours as needed to promote FVC’s mission.

Supervisory Responsibilities: N/A

Education and Experience Requirements:

· High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

· Experience with human service, social service or victim service environment a plus.

Computer Skills:

· Database Software - familiar

· Internet Software - familiar

· Spreadsheet Software (Excel) - required

· Word Processing Software (Word) - required

· “Microsoft Office” - required

Special Requirements (Certificates, Licenses, Skills, Special Machines):

Must have dependable transportation.

To Apply:

For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “Data Entry Clerk - FVC” in the subject line.

Only résumés forwarded to resumes@namonline.org will be considered.

No walk-ins or phone calls please.

*All applicants must be able to pass a background check.

Department: Family Violence Center

Location: Houston, TX 77090

FLSA Status: Non-exempt, 40 hrs./week

Salary: $20.00/hr.

Posted: 3/19/2025

Responsible for:

The FVC Case Manager is responsible for providing support services to domestic violence victims/survivors.

Description:

· Facilitate client access to FVC services, NAM services and outside agencies

· Answer the FVC Hotline to provide telephone crisis counseling, crisis intervention, client assessment, and community referrals, as appropriate

· Periodic coverage of the FVC after-hours, on-call cell phone to provide telephone crisis counseling, crisis intervention, client assessment, and community referrals, as appropriate

· Conduct telephone and face-to-face client intake interviews to determine client needs, client eligibility for services, and develop client safety plan

· Case management of assigned FVC client cases, including crisis interventions, assessments, and assisting clients to set appropriate goals or re-assess goals as needed

· Actively participate in on-going safety planning with FVC clients and Hotline callers

· Staff all cases with other Key Staff including definition of problems, eligibility for services, and identifying appropriate referrals

· Ensure and protect client confidentiality

· Operate within budgetary guidelines and in compliance with grant funding

· Develop working relationships internally and with external agencies

· Maintain client files and all relative paperwork per FVC guidelines and policies

· Facilitate data entry in NAM’s database(s) and checking accuracy

· Assist in the training of new staff, volunteers, and student interns

· Attend NAM and FVC staff meetings, staff events, community events, and fundraising activities as scheduled

· Flexible work hours as needed to promote FVC’s mission

Supervisory Responsibilities: N/A

Education and Experience Requirements:

· Bachelor’s degree from a four-year college or university and a minimum of three years’ experience working in a social service agency or equivalent combination of education and experience.

· Prior experience working with victims/survivors of domestic violence is required.

Computer Skills:

· Database Software - familiar

· Internet Software - familiar

· Spreadsheet Software (Excel) - required

· Word Processing Software (Word) - required

· “Microsoft Office” - required

Special Requirements (Certificates, Licenses, Skills, Special Machines):

Must have dependable transportation.

To Apply:

For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “Case Manager - FVC” in the subject line.

Only résumés forwarded to resumes@namonline.org will be considered.

No walk-ins or phone calls please.

*All applicants must be able to pass a background check.

Department: Family Violence Center

Location: Houston, TX 77090

FLSA Status: Non-exempt, 40 hrs./week

Salary: $20.50/hr.

Posted: 2/14/2025

Responsible for:

The Bilingual Case Manager is responsible for providing support services to domestic violence victims/survivors in the client’s preferred language of English or Spanish.

Description:

·         Facilitate client access to FVC services, NAM services and outside agencies

·         Answer the FVC Hotline to provide telephone crisis counseling, crisis intervention, client assessment, and community referrals, as appropriate

·         Periodic coverage of the FVC after-hours, on-call cell phone to provide telephone crisis counseling, crisis intervention, client assessment, and community referrals, as appropriate

·         Conduct telephone and face-to-face client intake interviews to determine client needs, client eligibility for services, and develop client safety plan

·         Case management of assigned FVC client cases, including crisis interventions, assessments, and assisting clients to set appropriate goals or re-assess goals as needed

·         Actively participate in on-going safety planning with FVC clients and Hotline callers

·         Staff all cases with Key Staff including definition of problems, eligibility for services, and identifying appropriate referrals

·         Translate brochures, educational materials and information about FVC services into Spanish, as needed

·         Ensuring and protecting client confidentiality

·         Operate within budgetary guidelines and in compliance with grant funding

·         Develop working relationships internally and with external agencies

·         Maintain client files and all relative paperwork per FVC guidelines and policies

·         Facilitate data entry in NAM’s database(s) and checking accuracy

·         Assist in the training of new staff, volunteers, and student interns

·         Attend NAM and FVC staff meetings, staff events, community events, and fundraising activities as scheduled

·         Flexible work hours as needed to promote FVC’s mission.

Supervisory Responsibilities: N/A

Education and Experience Requirements:

·         Bachelor’s degree from a four-year college or university and a minimum of three years’ experience working in a social service agency or equivalent combination of education and experience.

·         Prior experience working with victims/survivors of domestic violence is preferred.     

Language Skills:

·         Proficiency in English and Spanish are required for this position.  Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. 

·         Ability to write routine correspondence, reports, business correspondence and procedure manuals. 

·         Ability to speak effectively before groups of customers or employees of the organization.

Computer Skills:

·         Database Software - familiar

·         Internet Software - familiar

·         Spreadsheet Software (Excel) - required

·         Word Processing Software (Word) - required

·         “Microsoft Office” - required

Special Requirements (Certificates, Licenses, Skills, Special Machines):

Must have dependable transportation.

To Apply:

For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “Bilingual Case Manager - FVC” in the subject line.

Only résumés forwarded to resumes@namonline.org will be considered.

No walk-ins or phone calls please.

*All applicants must be able to pass a background check.

Department: Family Violence Center

Location: Houston, TX 77090

FLSA Status: Non-exempt, 40 hrs./week

Salary: $17.00/hr.

Posted: 4/17/2025

Responsible for:

The Community Outreach Specialist is responsible for coordinating three events per year including Domestic Violence Awareness Month (October), Sexual Assault Awareness Month (April), and Teen Dating Violence Awareness Month (February) and providing awareness and education to the community throughout the year regarding domestic violence and sexual assault.

Description:

· Coordinate three main FVC events per year.

· Participate in community related events such as fairs and festivals.

· Work with FVC team to provide domestic violence and sexual assault presentations.

· Develop strong rapport in the community with the goal of increasing the Family Violence Center’s visibility.

· Evaluate the effectiveness of the area events.

· Compile monthly program reports.

· Serving as liaison to community agencies to facilitate services for NAM participants.

· Develop working relationships internally and with external agencies.

· Attend NAM and FVC staff meetings, staff events, community events, and fundraising activities as scheduled.

· Flexible work hours as needed to promote FVC’s mission.

· Actively participate in NAM’s Continuous Improvement processes.

Supervisory Responsibilities: N/A

Education and Experience Requirements:

· Associate’s Degree (A.A.) or equivalent from two-year college or technical school; or 2-4-year related experience and/or training; or equivalent combination of education/experience.

· Prior experience working with victims/survivors of domestic violence and/or sexual assault preferred.

· Meeting management and/or event coordination experience preferred.

Computer Skills:

· Database Software - familiar

· Internet Software - familiar

· Spreadsheet Software (Excel) - required

· Word Processing Software (Word) - required

· “Microsoft Office” - required

Special Requirements (Certificates, Licenses, Skills, Special Machines):

· Must demonstrate an understanding of domestic violence and sexual assault related programming, working with volunteers, knowledge of community education, public speaking, developing materials, and event coordination.

· Must have reliable transportation.

To Apply:

For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “Community Outreach Specialist” in the subject line.

Only résumés forwarded to resumes@namonline.org will be considered.

No walk-ins or phone calls please.

*All applicants must be able to pass a background check.

Department: Family Violence Center

Location: Houston, TX 77090

FLSA Status: Non-exempt, 40 hrs./week

Salary: $21.50

Posted: 4/17/2025

Responsible for:

The Sexual Assault Case Manager (Advocate) is responsible for accompanying sexual assault victims/survivors during hospital interventions, aiding them in obtaining FVC services, and providing support to the FVC client services team.

Description:

· Aid the FVC Key Staff in evaluation of the hospital accompaniment program, including staffing

· Serve as the point-person for troubleshooting client files, processes, and procedures regarding sexual assault cases

· Facilitate client access to FVC services, NAM services and outside agencies

· Provide intervention services during victim/survivor hospital intervention, according to prescribed protocol

· Provide back-up support to the FVC Hotline to provide telephone crisis counseling, crisis intervention, client assessment, and community referrals, as appropriate

· Periodic coverage of the FVC after-hours, on-call cell phone to provide telephone crisis counseling, crisis intervention, client assessment, and community referrals, as appropriate

· Conduct telephone and face-to-face client intake interviews to determine client needs, client eligibility for services, and develop client safety plan

· Case management of FVC sexual assault client cases, as assigned, including safety planning, accompanying client for hospital, law enforcement, and court appointments, when requested, assisting the client to set appropriate goals, and re-assess goals when needed

· Participate in the monthly review of assigned client files with DV Services Manager; including review of file contents, service eligibility, client safety, client goals and referrals

· Actively participate in on-going safety planning with FVC clients and Hotline callers

· Staff client concerns with Key Staff including definition of problems, eligibility for services, and identifying appropriate referrals

· Ensure and protect client confidentiality

· Produce statistical and narrative reports, as required by NAM, FVC or funders

· Operate within budgetary guidelines and in compliance with grant funding

· Develop working relationships internally and with external agencies

· Maintain client files and all relative paperwork per FVC guidelines and policies

· Facilitate data entry in NAM’s database(s) and checking accuracy

· Assist in the training of new staff, volunteers, and student interns

· Attend NAM and FVC staff meetings, staff events, community events, and fundraising activities as scheduled

· Flexible work hours as needed to promote FVC’s mission.

· Supervisory Responsibilities: N/A

Education and Experience Requirements:

· Bachelor’s degree from a four-year college or university and a minimum of three years’ experience working in a social service agency or equivalent combination of education and experience.

· One-year experience with SANE accompaniment is required.

Computer Skills:

· Database Software - familiar

· Internet Software - familiar

· Spreadsheet Software (Excel) - required

· Word Processing Software (Word) - required

· “Microsoft Office” - required

Special Requirements (Certificates, Licenses, Skills, Special Machines):

Must have dependable transportation.

To Apply:

For consideration, please email your cover letter and resume as an attachment to resumes@namonline.org with the job title “Sexual Assault Case Manager (Advocate)” in the subject line.

Only résumés forwarded to resumes@namonline.org will be considered.

No walk-ins or phone calls please.

*All applicants must be able to pass a background check.